Privacy policy
Last updated: January 2025
This Privacy Policy explains how Ever Good (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with us. By using our site, you consent to the practices described in this policy.
Information We Collect
Information you provide:
We collect personal information that you voluntarily give us when you place an order, create an account, sign up for emails, participate in giveaways or promotions, or contact customer support. This includes your name, email address, shipping and billing address, phone number, payment details (processed securely through Shopify), and order information.
Information collected automatically:
When you browse our site, Shopify automatically collects device and browsing data, including your IP address, browser type, time zone, cookie data, pages viewed, and how you found our site.
Cookies:
We use cookies and similar tracking technologies to enhance your shopping experience, remember preferences, track analytics, and improve website functionality. You can disable cookies in your browser, but some site features may not work correctly.
How We Use Your Information
Your information is used to process and fulfill orders, communicate with you about your purchase, provide customer support, send marketing emails (if you opt in), improve our website and services, analyze performance, and detect or prevent fraudulent activity.
Sharing Your Information
We only share your information with trusted third parties when necessary.
This includes:
Shopify:
Our store runs on Shopify, which securely processes your personal and payment information.
Learn more about Shopify’s privacy practices here: https://www.shopify.com/legal/privacy
Service providers:
We may share information with shipping carriers, payment processors, email marketing services, analytics platforms, and fulfillment partners. These providers only receive the information required to perform their services.
Legal or safety requirements:
We may disclose information if required by law or if necessary to protect our rights or comply with legal processes.
Marketing Communications
If you choose to subscribe, we may send emails about new drops, promotions, exclusive offers, and brand updates.
You may unsubscribe at any time using the link in our emails or by contacting us at customerservice@evergoodbrand.com
Your Rights
Depending on your location, you may have the right to access, update, or request deletion of your personal information, opt out of marketing, or ask how your data is being used.
To make a request, email us at customerservice@evergoodbrand.com
Data Retention
We retain personal information for as long as needed to fulfill orders, comply with legal obligations, and support ongoing business operations. You can request deletion at any time.
Security
We use commercially reasonable measures to safeguard your information. While we do our best to protect your data, no method of online transmission or storage is completely secure.
Minors
Our site is not intended for individuals under the age of 13, and we do not knowingly collect data from minors. If information has been submitted by a child, please contact us so we can remove it.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted here with the revised date.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, contact us at:
Ever Good Support
customerservice@evergoodbrand.com